Personally Identifiable Information (PII), as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
What information do we collect?
We collect information from you when you:
• Register on our site
• Submit your questions
• Require refund or exchange online
• Subscribe to our newsletter
As appropriate, you may be asked to enter your name, email address, phone number, country, or other details to help you complete your personal profile or enjoy our service. You may, however, visit our site anonymously.
Please kindly note that you can change your personal information by logging into your account and going to “My Account”.
What do we use your information for?
We use the information we collect from all of our services
• To respond to your questions
• To send periodic emails
The email address, you provide for registering, submitting question online, submitting your requirements (refund or exchange) online, and subscribing newsletter, may be used to respond to your questions and send you information. In addition to receiving occasional company news, updates, related product or service information, etc.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
For newsletter subscribe, you can unsubscribe online if at any time you would like to unsubscribe from receiving future emails.
How do we protect your information?
Your personal information is contained behind secured networks. It is only accessible by a limited number of authorized persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, we implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
The answer is yes. For a site, cookies play an important role. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, if you allow it to, which enables the site's or service provider's systems to recognize your browser and capture and remember certain information. That can make your next visit easier and the site more useful to you.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We are in compliance with the requirements of COPPA, and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also read our Terms and Conditions, which explains proper use of our website at